We deliver globally via DHL Express. In most cases orders arrive within 3-5 days anywhere in the world.
We ship within 3 business days from the time your order is placed. You will be contacted should delays occur.
Shipping charges differ by weight and country. For indicative rates, please check our shipping policy or look up exact rates during checkout.
Due to the new tax rules in the UK, effective 1 Jan 2021, we are unable to fulfil any orders under £135. Orders over £135 can be placed but are subject to UK tax requirements. Options will be displayed at checkout.
NEW ZEALAND DELIVERY
FREE delivery within New Zealand on all orders over NZD $100. For orders under this amount, postage is just $6.90.
CUSTOMS/IMPORT REGULATIONS | DUTY & TAX
We are unable to ship honey above 2kg to China or the European Union.
Customs and import regulations vary widely between countries. Unfortunately, it's not possible for us to be aware of all of the regulations specific to any given country. However, for all international deliveries we offer a free prepaid duty & tax service. This gives the sender (purchaser) the option to prepay any applicable duty & tax that may be incurred by the destination country's customs department. We are using the DHL and/or Zonos service for this, which guarantee up to date information on duty & tax requirements and fees. This ensures your items will arrive without any delays or hassle. Fees charged are passed on directly to customs or the carrier. If you can't see the prepaid duty & tax option during checkout and you want to use this service, please contact us via live chat or email email@example.com.
Full Shipping Policy >
If you have any questions regarding shipping please email us at firstname.lastname@example.org or phone New Zealand +64 9 447 1556