Was happy with the actual style of the product itself but it came dirty, scratched and dusty. Ill have to get it polished up before I can gift it!
Hi Rose, Thank you for taking the time to email us. All our jewellery is normally cleaned before it leaves us. We'd like to sincerely apologise for this oversight. We will of course, like to replace the charm or arrange to get it polished for you. We will email you directly to arrange the details. Thanks again Rose for letting us know.